/* Workspace cascade overrides from the approved prototype. Section history and rule order are preserved. */
@media (min-width: 721px) {
  .app .sidebar .side-nav {
    border: 0 !important;
    box-shadow: none !important;
    background: transparent !important;
  }

  .side-nav {
    border-bottom-color: transparent !important;
    border-bottom-width: 0 !important;
    padding-bottom: 0 !important;
  }

  .side-nav::before,
  .side-nav::after,
  .side-history::before,
  .side-history::after {
    content: none !important;
    display: none !important;
  }

  .side-history {
    margin-top: 18px !important;
    padding-top: 0 !important;
    border-top: 0 !important;
    background: transparent !important;
  }

  .app .sidebar .side-history {
    border: 0 !important;
    box-shadow: none !important;
  }

  .side-history > .side-section-title {
    margin-bottom: 7px !important;
    border: 0 !important;
    box-shadow: none !important;
    background: transparent !important;
  }

  .side-nav + .side-history {
    border-top: 0 !important;
    box-shadow: none !important;
  }

  .workspace-customer-waterfall {
    gap: 22px !important;
  }

  .workspace-customer-card {
    min-height: 268px !important;
    padding: 16px !important;
  }

  .workspace-customer-top {
    grid-template-columns: auto minmax(0, 1fr) !important;
    align-items: center !important;
  }

  .workspace-customer-state,
  .workspace-customer-top em {
    display: none !important;
  }

  .workspace-customer-tags .workspace-pill {
    height: 22px !important;
    padding: 0 9px !important;
    font-size: 11px !important;
    font-weight: 560 !important;
    letter-spacing: 0 !important;
  }

  .workspace-customer-flow {
    gap: 7px !important;
    margin-top: 15px !important;
    padding: 11px 12px !important;
    border-color: rgba(255, 255, 255, .58) !important;
    background: linear-gradient(180deg, rgba(255, 255, 255, .68), rgba(247, 251, 255, .45)) !important;
  }

  .workspace-customer-flow p {
    display: inline-flex !important;
    align-items: center !important;
    gap: 6px !important;
    color: rgba(65, 82, 108, .64) !important;
    font-size: 11px !important;
    font-weight: 560 !important;
  }

  .workspace-next-icon {
    display: inline-flex !important;
    width: 17px !important;
    height: 17px !important;
    align-items: center !important;
    justify-content: center !important;
    border-radius: 999px !important;
    color: rgba(9, 111, 242, .82) !important;
    background: rgba(9, 111, 242, .065) !important;
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, .88) !important;
  }

  .workspace-customer-flow strong {
    font-size: 13px !important;
    font-weight: 680 !important;
  }
}

/* ai222 knowledge closed loop */
.workspace-page-knowledge:not(.management-page) {
  padding-top: clamp(28px, 4.4vh, 52px) !important;
}

.workspace-page-knowledge .workspace-page-head {
  max-width: 1120px !important;
  margin: 0 auto 24px !important;
  align-items: center !important;
}

.workspace-page-knowledge .workspace-page-head h1 {
  font-size: clamp(30px, 3vw, 42px) !important;
  letter-spacing: 0 !important;
}

.workspace-title-action {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 40px;
  padding: 0 16px;
  border: 1px solid rgba(0, 102, 255, .18);
  border-radius: 999px;
  background: rgba(255, 255, 255, .64);
  color: #0b63ce;
  font-size: 13px;
  font-weight: 680;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .82), 0 16px 42px rgba(31, 87, 174, .08);
  backdrop-filter: blur(18px) saturate(1.2);
  -webkit-backdrop-filter: blur(18px) saturate(1.2);
}

.workspace-title-action:hover {
  border-color: rgba(0, 102, 255, .28);
  background: rgba(255, 255, 255, .82);
}

.workspace-scene-knowledge,
.workspace-knowledge-workspace {
  width: min(1120px, calc(100vw - 360px)) !important;
  max-width: 1120px !important;
  margin: 0 auto !important;
}

.workspace-knowledge-toolbar {
  margin: 0 0 12px !important;
}

.workspace-knowledge-toolbar label {
  min-height: 70px !important;
  padding: 0 24px !important;
  border: 1px solid rgba(20, 80, 160, .14) !important;
  border-radius: 22px !important;
  background:
    radial-gradient(circle at 92% 16%, rgba(120, 172, 255, .18), transparent 30%),
    linear-gradient(135deg, rgba(255, 255, 255, .82), rgba(247, 251, 255, .58)) !important;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .9), 0 22px 64px rgba(35, 88, 158, .08) !important;
  backdrop-filter: blur(20px) saturate(1.18);
  -webkit-backdrop-filter: blur(20px) saturate(1.18);
}

.workspace-knowledge-toolbar label:focus-within {
  border-color: rgba(0, 102, 255, .34) !important;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .9), 0 0 0 4px rgba(0, 102, 255, .07), 0 24px 70px rgba(35, 88, 158, .1) !important;
}

.workspace-knowledge-toolbar input {
  font-size: 16px !important;
  font-weight: 560 !important;
  color: var(--slm-ink, #0b172a) !important;
}

.workspace-knowledge-toolbar button {
  display: none !important;
}

.workspace-filter-pills-knowledge {
  display: flex !important;
  flex-wrap: wrap;
  gap: 8px !important;
  margin: 0 0 18px !important;
}

.workspace-filter-pills-knowledge .workspace-filter-pill {
  min-height: 30px !important;
  padding: 0 12px !important;
  border: 1px solid rgba(18, 60, 120, .1) !important;
  border-radius: 999px !important;
  background: rgba(255, 255, 255, .58) !important;
  color: rgba(15, 34, 61, .68) !important;
  font-size: 12px !important;
  font-weight: 650 !important;
  box-shadow: none !important;
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
}

.workspace-filter-pills-knowledge .workspace-filter-pill.is-active {
  border-color: rgba(0, 102, 255, .24) !important;
  background: rgba(235, 245, 255, .78) !important;
  color: #0863d4 !important;
}

.workspace-kb-summary {
  display: flex;
  align-items: center;
  gap: 10px;
  min-height: 34px;
  margin: 0 0 12px;
  color: rgba(15, 34, 61, .62);
  font-size: 12px;
}

.workspace-kb-summary strong {
  color: #0863d4;
  font-weight: 750;
}

.workspace-kb-summary em {
  margin-left: auto;
  color: rgba(15, 34, 61, .48);
  font-style: normal;
}

.workspace-file-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.workspace-file-card {
  position: relative;
  display: grid;
  grid-template-columns: 48px minmax(0, 1fr) auto 30px;
  align-items: center;
  gap: 14px;
  min-height: 92px;
  padding: 16px;
  border: 1px solid rgba(30, 73, 125, .08);
  border-radius: 20px;
  background:
    radial-gradient(circle at 100% 0%, rgba(124, 172, 255, .14), transparent 34%),
    linear-gradient(135deg, rgba(255, 255, 255, .78), rgba(248, 251, 255, .54));
  color: inherit;
  text-align: left;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .85);
  cursor: pointer;
  backdrop-filter: blur(18px) saturate(1.18);
  -webkit-backdrop-filter: blur(18px) saturate(1.18);
}

.workspace-file-card:hover,
.workspace-file-card.is-on {
  border-color: rgba(0, 102, 255, .2);
  background:
    radial-gradient(circle at 100% 0%, rgba(92, 147, 255, .18), transparent 36%),
    linear-gradient(135deg, rgba(255, 255, 255, .9), rgba(245, 250, 255, .68));
}

.workspace-file-icon,
.workspace-kb-reader-icon {
  display: grid;
  place-items: center;
  width: 46px;
  height: 46px;
  border: 1px solid rgba(0, 102, 255, .12);
  border-radius: 15px;
  background: rgba(232, 243, 255, .7);
  color: #0b73f6;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .8);
}

.workspace-file-icon em,
.workspace-kb-reader-icon em {
  margin-top: -6px;
  color: currentColor;
  font-size: 9px;
  font-style: normal;
  font-weight: 780;
  line-height: 1;
}

.workspace-file-card.tone-safe .workspace-file-icon,
.workspace-kb-reader-icon.tone-safe {
  border-color: rgba(18, 165, 132, .14);
  background: rgba(229, 250, 244, .72);
  color: #05866f;
}

.workspace-file-card.tone-warn .workspace-file-icon,
.workspace-kb-reader-icon.tone-warn {
  border-color: rgba(216, 138, 23, .16);
  background: rgba(255, 246, 225, .76);
  color: #bd7600;
}

.workspace-file-card.tone-danger .workspace-file-icon,
.workspace-kb-reader-icon.tone-danger {
  border-color: rgba(227, 71, 103, .16);
  background: rgba(255, 236, 242, .76);
  color: #dc3b63;
}

.workspace-file-copy {
  display: grid;
  gap: 4px;
  min-width: 0;
}

.workspace-file-copy span {
  color: rgba(15, 34, 61, .48);
  font-size: 11px;
  font-weight: 680;
}

.workspace-file-copy strong {
  overflow: hidden;
  color: var(--slm-ink, #0b172a);
  font-size: 16px;
  font-weight: 780;
  line-height: 1.28;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.workspace-file-copy p {
  margin: 0;
  color: rgba(15, 34, 61, .54);
  font-size: 12px;
  font-weight: 560;
}

.workspace-file-meta {
  display: grid;
  justify-items: end;
  gap: 6px;
  min-width: 86px;
}

.workspace-file-meta em {
  color: rgba(15, 34, 61, .52);
  font-size: 11px;
  font-style: normal;
  font-weight: 620;
  white-space: nowrap;
}

.workspace-file-open {
  display: grid;
  place-items: center;
  width: 30px;
  height: 30px;
  border: 1px solid rgba(0, 102, 255, .13);
  border-radius: 11px;
  background: rgba(255, 255, 255, .58);
  color: #0863d4;
}

.workspace-kb-empty {
  display: grid;
  place-items: center;
  gap: 10px;
  min-height: 260px;
  border: 1px solid rgba(30, 73, 125, .08);
  border-radius: 24px;
  background: rgba(255, 255, 255, .58);
  color: rgba(15, 34, 61, .58);
  text-align: center;
  backdrop-filter: blur(18px);
  -webkit-backdrop-filter: blur(18px);
}

.workspace-kb-empty strong {
  color: var(--slm-ink, #0b172a);
  font-size: 18px;
}

.workspace-kb-empty p {
  margin: 0;
}

.workspace-kb-empty button {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  min-height: 38px;
  padding: 0 14px;
  border: 1px solid rgba(0, 102, 255, .18);
  border-radius: 999px;
  background: rgba(235, 245, 255, .78);
  color: #0863d4;
  font-weight: 720;
}

.workspace-kb-layer {
  position: fixed;
  inset: 0;
  z-index: 90;
  pointer-events: none;
}

.workspace-kb-backdrop {
  position: absolute;
  inset: 0;
  border: 0;
  background: rgba(8, 19, 34, .16);
  backdrop-filter: blur(4px);
  -webkit-backdrop-filter: blur(4px);
  pointer-events: auto;
}

.workspace-kb-drawer {
  position: absolute;
  top: 18px;
  right: 18px;
  bottom: 18px;
  display: flex;
  flex-direction: column;
  gap: 18px;
  width: min(460px, calc(100vw - 36px));
  overflow: auto;
  padding: 22px;
  border: 1px solid rgba(255, 255, 255, .62);
  border-radius: 28px;
  background:
    radial-gradient(circle at 100% 0%, rgba(126, 175, 255, .22), transparent 36%),
    linear-gradient(150deg, rgba(255, 255, 255, .86), rgba(247, 251, 255, .72));
  box-shadow: 0 28px 90px rgba(18, 44, 92, .18), inset 0 1px 0 rgba(255, 255, 255, .88);
  backdrop-filter: blur(30px) saturate(1.18);
  -webkit-backdrop-filter: blur(30px) saturate(1.18);
  pointer-events: auto;
}

.workspace-kb-close {
  position: absolute;
  top: 14px;
  right: 14px;
  display: grid;
  place-items: center;
  width: 32px;
  height: 32px;
  border: 1px solid rgba(30, 73, 125, .08);
  border-radius: 999px;
  background: rgba(255, 255, 255, .62);
  color: rgba(15, 34, 61, .58);
  font-size: 20px;
  line-height: 1;
}

.workspace-kb-reader-head {
  display: grid;
  grid-template-columns: 52px minmax(0, 1fr) auto;
  gap: 12px;
  align-items: start;
  padding-right: 28px;
}

.workspace-kb-reader-icon {
  width: 52px;
  height: 52px;
  border-radius: 17px;
}

.workspace-kb-reader-copy {
  display: grid;
  gap: 5px;
  min-width: 0;
}

.workspace-kb-reader-copy span {
  color: rgba(15, 34, 61, .5);
  font-size: 11px;
  font-weight: 700;
}

.workspace-kb-reader-copy h2 {
  margin: 0;
  color: var(--slm-ink, #0b172a);
  font-size: 22px;
  font-weight: 820;
  letter-spacing: 0;
  line-height: 1.25;
}

.workspace-kb-reader-copy p {
  margin: 0;
  color: rgba(15, 34, 61, .54);
  font-size: 12px;
  font-weight: 600;
}

.workspace-kb-reader-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.workspace-action-primary,
.workspace-action-ghost {
  min-height: 40px;
  padding: 0 15px;
  border-radius: 999px;
  font-size: 13px;
  font-weight: 760;
}

.workspace-action-primary {
  border: 1px solid rgba(0, 102, 255, .12);
  background: linear-gradient(135deg, #1b7cff, #6d8cff);
  color: #fff;
  box-shadow: 0 14px 28px rgba(0, 102, 255, .18), inset 0 1px 0 rgba(255, 255, 255, .3);
}

.workspace-action-ghost {
  border: 1px solid rgba(30, 73, 125, .1);
  background: rgba(255, 255, 255, .62);
  color: rgba(15, 34, 61, .72);
}

.workspace-kb-section {
  display: grid;
  gap: 10px;
  padding-top: 16px;
  border-top: 1px solid rgba(30, 73, 125, .08);
}

.workspace-kb-section h3 {
  margin: 0;
  color: rgba(15, 34, 61, .48);
  font-size: 12px;
  font-weight: 760;
}

.workspace-kb-section p,
.workspace-kb-section blockquote,
.workspace-kb-section li,
.workspace-kb-audit span {
  color: rgba(15, 34, 61, .72);
  font-size: 13px;
  font-weight: 560;
  line-height: 1.7;
}

.workspace-kb-section p {
  margin: 0;
}

.workspace-kb-section blockquote {
  margin: 0;
  padding: 12px 14px;
  border: 1px solid rgba(30, 73, 125, .06);
  border-radius: 16px;
  background: rgba(255, 255, 255, .48);
}

.workspace-kb-chipline {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.workspace-kb-chipline span {
  display: inline-flex;
  align-items: center;
  min-height: 28px;
  padding: 0 10px;
  border: 1px solid rgba(0, 102, 255, .1);
  border-radius: 999px;
  background: rgba(235, 245, 255, .6);
  color: #195ca8;
  font-size: 12px;
  font-weight: 680;
}

.workspace-kb-section ul {
  display: grid;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.workspace-kb-section li {
  position: relative;
  padding-left: 16px;
}

.workspace-kb-section li::before {
  position: absolute;
  top: .72em;
  left: 0;
  width: 5px;
  height: 5px;
  border-radius: 999px;
  background: #62a0ff;
  content: "";
}

.workspace-kb-audit {
  display: grid;
  gap: 7px;
}

@media (prefers-reduced-motion: no-preference) {
  .workspace-file-card,
  .workspace-title-action,
  .workspace-action-primary,
  .workspace-action-ghost {
    transition: transform .18s ease, border-color .18s ease, background .18s ease, box-shadow .18s ease;
  }

  .workspace-file-card:hover {
    transform: translateY(-1px);
  }

  .workspace-kb-drawer {
    animation: kbDrawerIn .24s cubic-bezier(.2, .8, .2, 1);
  }

  @keyframes kbDrawerIn {
    from {
      opacity: 0;
      transform: translateX(18px) scale(.985);
    }
    to {
      opacity: 1;
      transform: translateX(0) scale(1);
    }
  }
}

@media (max-width: 1080px) {
  .workspace-scene-knowledge,
  .workspace-knowledge-workspace {
    width: min(100%, calc(100vw - 320px)) !important;
  }

  .workspace-file-grid {
    grid-template-columns: 1fr;
  }
}

.stage.stage-in {
  animation: none !important;
  opacity: 1 !important;
  transform: none !important;
  visibility: visible !important;
}

.stage-recovery {
  display: grid;
  gap: 6px;
  width: min(880px, calc(100vw - 48px));
  margin: 72px auto;
  padding: 16px 18px;
  border: 1px solid var(--line);
  border-left: 3px solid var(--slm-brand);
  background: var(--surface);
  color: var(--text-2);
}

.stage-recovery strong {
  color: var(--text);
  font-size: 16px;
  font-weight: 720;
  line-height: 1.45;
}

.stage-recovery span {
  font-size: 13px;
  line-height: 1.7;
}

@media (max-width: 720px) {
  .workspace-page-knowledge:not(.management-page) {
    padding-top: 18px !important;
  }

  .workspace-page-knowledge .workspace-page-head {
    display: flex !important;
    margin-bottom: 18px !important;
  }

  .workspace-page-knowledge .workspace-page-head h1 {
    font-size: 28px !important;
  }

  .workspace-title-action {
    min-height: 36px;
    padding: 0 12px;
    font-size: 12px;
  }

  .workspace-scene-knowledge,
  .workspace-knowledge-workspace {
    width: 100% !important;
  }

  .workspace-knowledge-toolbar label {
    min-height: 62px !important;
    padding: 0 18px !important;
    border-radius: 18px !important;
  }

  .workspace-kb-summary {
    align-items: flex-start;
    flex-direction: column;
    gap: 4px;
  }

  .workspace-kb-summary em {
    margin-left: 0;
  }

  .workspace-file-card {
    grid-template-columns: 46px minmax(0, 1fr) 28px;
    gap: 12px;
  }

  .workspace-file-meta {
    display: none;
  }

  .workspace-kb-backdrop {
    background: rgba(8, 19, 34, .08);
  }

  .workspace-kb-drawer {
    inset: 0;
    width: auto;
    border-radius: 0;
  }
}

@media (prefers-reduced-transparency: reduce) {
  .workspace-title-action,
  .workspace-knowledge-toolbar label,
  .workspace-filter-pills-knowledge .workspace-filter-pill,
  .workspace-file-card,
  .workspace-kb-drawer {
    backdrop-filter: none;
    -webkit-backdrop-filter: none;
    background: #fff;
  }
}

@media (max-width: 720px) {
  .workspace-customer-state,
  .workspace-customer-top em {
    display: none !important;
  }

  .workspace-customer-flow p {
    display: inline-flex !important;
    align-items: center !important;
    gap: 6px !important;
    color: rgba(65, 82, 108, .64) !important;
    font-size: 11px !important;
    font-weight: 560 !important;
  }

  .workspace-next-icon {
    display: inline-flex !important;
    width: 18px !important;
    height: 18px !important;
    align-items: center !important;
    justify-content: center !important;
    border-radius: 999px !important;
    color: rgba(9, 111, 242, .88) !important;
    background: rgba(9, 111, 242, .075) !important;
  }
}

/* ai219 workspace polish */
@media (min-width: 721px) {
  .workspace-page:not(.workspace-page-daily) {
    padding-top: clamp(34px, 5vh, 62px) !important;
  }

  .workspace-page:not(.workspace-page-daily) .workspace-page-head {
    display: flex !important;
    align-items: center !important;
    justify-content: space-between !important;
    gap: 24px !important;
    margin-bottom: 30px !important;
  }

  .workspace-page:not(.workspace-page-daily) .workspace-page-head h1 {
    font-size: clamp(30px, 2.35vw, 40px) !important;
    line-height: 1.08 !important;
    letter-spacing: 0 !important;
  }

  .workspace-page-head.has-action > div {
    min-width: 0 !important;
  }

  .workspace-title-action {
    display: inline-flex !important;
    min-height: 42px !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 8px !important;
    padding: 0 16px !important;
    border: 1px solid rgba(9, 111, 242, .2) !important;
    border-radius: 999px !important;
    color: #075fd8 !important;
    background:
      linear-gradient(180deg, rgba(255, 255, 255, .92), rgba(244, 249, 255, .76)),
      rgba(255, 255, 255, .72) !important;
    box-shadow:
      inset 0 1px 0 rgba(255, 255, 255, .94),
      0 10px 30px rgba(35, 113, 235, .08) !important;
    font-size: 13px !important;
    font-weight: 680 !important;
    cursor: pointer !important;
    transition: transform .18s ease, border-color .18s ease, background .18s ease !important;
  }

  .workspace-title-action:hover {
    transform: translateY(-1px) !important;
    border-color: rgba(9, 111, 242, .36) !important;
    background:
      linear-gradient(180deg, rgba(255, 255, 255, .96), rgba(236, 246, 255, .84)),
      rgba(255, 255, 255, .78) !important;
  }

  .workspace-title-action:active {
    transform: translateY(0) scale(.99) !important;
  }

  .workspace-title-action svg {
    width: 16px !important;
    height: 16px !important;
  }

  .workspace-scene {
    margin-top: 0 !important;
  }

  .workspace-staff-card {
    cursor: pointer !important;
    border-color: rgba(218, 228, 242, .72) !important;
    background:
      radial-gradient(circle at 18% 0%, rgba(255, 255, 255, .88), rgba(255, 255, 255, 0) 34%),
      linear-gradient(180deg, rgba(255, 255, 255, .76), rgba(250, 253, 255, .56)) !important;
    box-shadow:
      inset 0 1px 0 rgba(255, 255, 255, .92),
      0 14px 40px rgba(18, 45, 84, .045) !important;
    transition: transform .18s ease, border-color .18s ease, box-shadow .18s ease !important;
  }

  .workspace-staff-card:hover {
    transform: translateY(-2px) !important;
    border-color: rgba(80, 146, 236, .28) !important;
    box-shadow:
      inset 0 1px 0 rgba(255, 255, 255, .96),
      0 18px 46px rgba(18, 45, 84, .07) !important;
  }

  .workspace-staff-card:active {
    transform: translateY(0) scale(.995) !important;
  }

  .workspace-staff-card button {
    display: none !important;
  }

  .workspace-staff-cue {
    display: inline-flex !important;
    width: 28px !important;
    height: 28px !important;
    align-items: center !important;
    justify-content: center !important;
    margin-left: 8px !important;
    border: 1px solid rgba(150, 170, 200, .18) !important;
    border-radius: 999px !important;
    color: rgba(55, 75, 105, .48) !important;
    background: rgba(255, 255, 255, .52) !important;
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, .88) !important;
  }

  .workspace-staff-card:hover .workspace-staff-cue {
    color: #096ff2 !important;
    border-color: rgba(9, 111, 242, .22) !important;
    background: rgba(235, 245, 255, .72) !important;
  }

  .workspace-team-grid {
    gap: 22px !important;
  }

  .workspace-business-panels {
    align-items: stretch !important;
    gap: 18px !important;
  }

  .workspace-funnel-panel {
    min-height: 330px !important;
    display: flex !important;
    flex-direction: column !important;
  }

  .workspace-funnel-insights {
    display: grid !important;
    gap: 10px !important;
    margin-top: 26px !important;
    padding-top: 18px !important;
    border-top: 1px solid rgba(218, 228, 242, .64) !important;
  }

  .workspace-funnel-insight {
    display: grid !important;
    grid-template-columns: 42px minmax(0, .6fr) minmax(0, 1.5fr) !important;
    align-items: center !important;
    gap: 10px !important;
    min-height: 44px !important;
    padding: 10px 12px !important;
    border: 1px solid rgba(225, 234, 246, .72) !important;
    border-radius: 14px !important;
    background: rgba(255, 255, 255, .54) !important;
  }

  .workspace-funnel-insight span {
    color: rgba(93, 111, 139, .72) !important;
    font-size: 11px !important;
    font-weight: 620 !important;
  }

  .workspace-funnel-insight strong {
    color: #13223a !important;
    font-size: 13px !important;
    font-weight: 720 !important;
  }

  .workspace-funnel-insight p {
    margin: 0 !important;
    color: rgba(65, 82, 108, .72) !important;
    font-size: 12px !important;
    line-height: 1.55 !important;
  }

  .workspace-funnel-insight.tone-rose {
    background: linear-gradient(180deg, rgba(255, 247, 249, .74), rgba(255, 255, 255, .52)) !important;
  }

  .workspace-funnel-insight.tone-teal {
    background: linear-gradient(180deg, rgba(239, 255, 252, .76), rgba(255, 255, 255, .52)) !important;
  }

  .workspace-funnel-insight.tone-blue {
    background: linear-gradient(180deg, rgba(239, 247, 255, .78), rgba(255, 255, 255, .52)) !important;
  }

  .workspace-knowledge-toolbar {
    display: block !important;
    margin: 0 0 12px !important;
  }

  .workspace-knowledge-toolbar label {
    min-height: 74px !important;
    padding: 0 24px !important;
    border: 1px solid rgba(135, 177, 235, .28) !important;
    border-radius: 22px !important;
    background:
      radial-gradient(circle at 88% 8%, rgba(99, 156, 255, .12), transparent 38%),
      linear-gradient(180deg, rgba(255, 255, 255, .88), rgba(246, 250, 255, .66)) !important;
    box-shadow:
      inset 0 1px 0 rgba(255, 255, 255, .96),
      0 16px 48px rgba(55, 112, 206, .075) !important;
  }

  .workspace-knowledge-toolbar label svg {
    width: 22px !important;
    height: 22px !important;
    color: rgba(9, 111, 242, .82) !important;
  }

  .workspace-knowledge-toolbar input {
    font-size: 16px !important;
    font-weight: 560 !important;
    color: #13223a !important;
  }

  .workspace-knowledge-toolbar input::placeholder {
    color: rgba(102, 121, 150, .58) !important;
  }

  .workspace-knowledge-toolbar button {
    display: none !important;
  }

  .workspace-filter-pills-knowledge {
    margin-top: 12px !important;
    margin-bottom: 18px !important;
  }
}

@media (max-width: 720px) {
  .workspace-page:not(.workspace-page-daily) {
    padding-top: 22px !important;
  }

  .workspace-page-head.has-action {
    display: flex !important;
    align-items: center !important;
    justify-content: space-between !important;
    gap: 12px !important;
  }

  .workspace-title-action {
    display: inline-flex !important;
    min-height: 38px !important;
    align-items: center !important;
    gap: 6px !important;
    padding: 0 12px !important;
    border: 1px solid rgba(9, 111, 242, .2) !important;
    border-radius: 999px !important;
    color: #075fd8 !important;
    background: rgba(255, 255, 255, .78) !important;
    font-size: 12px !important;
    font-weight: 680 !important;
  }

  .workspace-staff-card button,
  .workspace-knowledge-toolbar button {
    display: none !important;
  }

  .workspace-staff-card {
    cursor: pointer !important;
  }

  .workspace-staff-cue {
    display: inline-flex !important;
    width: 26px !important;
    height: 26px !important;
    align-items: center !important;
    justify-content: center !important;
    margin-left: auto !important;
    border-radius: 999px !important;
    color: rgba(55, 75, 105, .48) !important;
    background: rgba(255, 255, 255, .58) !important;
  }

  .workspace-funnel-insights {
    display: grid !important;
    gap: 10px !important;
    margin-top: 18px !important;
  }

  .workspace-funnel-insight {
    padding: 10px 12px !important;
    border: 1px solid rgba(225, 234, 246, .72) !important;
    border-radius: 14px !important;
    background: rgba(255, 255, 255, .62) !important;
  }

  .workspace-funnel-insight p {
    margin: 4px 0 0 !important;
  }

  .workspace-knowledge-toolbar label {
    min-height: 62px !important;
    padding: 0 16px !important;
    border-radius: 18px !important;
  }
}

/* ai220 process analysis redesign */
.answer.answer-process {
  gap: 10px !important;
  padding: 0 !important;
  border: 0 !important;
  border-radius: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
}

.answer-process .process-hd {
  padding: 0 2px !important;
}

.process-shell {
  overflow: hidden;
  border: 1px solid var(--line, rgba(28, 25, 21, .08));
  border-radius: 12px;
  background: var(--slm-surface, #fff);
  color: var(--slm-ink, var(--text));
}

.process-hero {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 220px;
  gap: 24px;
  align-items: start;
  padding: 20px 22px;
  border-bottom: 1px solid var(--line-2, rgba(28, 25, 21, .045));
}

.process-kicker,
.process-section-head span,
.process-metric span,
.process-freshness span,
.process-work-table th,
.process-work-table td > span,
.process-safeguards strong {
  display: block;
  color: var(--slm-muted, var(--text-3));
  font-size: 11px;
  font-weight: 680;
  letter-spacing: 0;
  line-height: 1.3;
}

.process-hero h2 {
  margin: 5px 0 0;
  color: var(--slm-ink, var(--text));
  font-size: clamp(20px, 1.6vw, 25px);
  font-weight: 720;
  line-height: 1.28;
  letter-spacing: 0;
}

.process-hero p {
  margin: 8px 0 0;
  max-width: 760px;
  color: var(--slm-ink-soft, var(--text-2));
  font-size: 13.5px;
  line-height: 1.65;
}

.process-freshness {
  display: grid;
  gap: 4px;
  padding: 12px 14px;
  border: 1px solid var(--line-2, rgba(28, 25, 21, .045));
  border-radius: 12px;
  background: var(--slm-surface-muted, rgba(248, 251, 255, .72));
}

.process-freshness strong {
  color: var(--slm-brand-deep, var(--hero-2));
  font-size: 18px;
  font-weight: 720;
  line-height: 1.25;
}

.process-freshness em {
  color: var(--slm-muted, var(--text-3));
  font-size: 11.5px;
  font-style: normal;
  line-height: 1.45;
}

.process-metrics {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  border-bottom: 1px solid var(--line-2, rgba(28, 25, 21, .045));
}

.process-metric {
  min-width: 0;
  padding: 14px 16px;
  border-right: 1px solid var(--line-2, rgba(28, 25, 21, .045));
}

.process-metric:last-child {
  border-right: 0;
}

.process-metric strong {
  display: block;
  margin-top: 5px;
  color: var(--slm-ink, var(--text));
  font-family: var(--font-num, inherit);
  font-size: 21px;
  font-weight: 760;
  line-height: 1.1;
}

.process-metric em {
  display: block;
  margin-top: 5px;
  color: var(--slm-ink-soft, var(--text-2));
  font-size: 12px;
  font-style: normal;
  line-height: 1.45;
}

.process-metric.tone-danger strong,
.process-prediction.tone-danger strong,
.process-work-table tr.tone-danger .process-status-chip {
  color: var(--danger, #b54a42);
}

.process-metric.tone-warn strong,
.process-prediction.tone-warn strong,
.process-work-table tr.tone-warn .process-status-chip {
  color: var(--warn, #b87a2a);
}

.process-metric.tone-safe strong,
.process-prediction.tone-safe strong,
.process-work-table tr.tone-safe .process-status-chip {
  color: var(--ok, #5a7a4a);
}

.process-main-grid {
  display: grid;
  grid-template-columns: minmax(0, .94fr) minmax(0, 1.06fr);
}

.process-run,
.process-predictions {
  min-width: 0;
  padding: 18px 20px;
}

.process-run {
  border-right: 1px solid var(--line-2, rgba(28, 25, 21, .045));
}

.process-section-head {
  display: grid;
  gap: 4px;
  margin-bottom: 12px;
}

.process-section-head strong {
  color: var(--slm-ink, var(--text));
  font-size: 14px;
  font-weight: 700;
  line-height: 1.35;
}

.process-run ol,
.process-predictions > div,
.process-next-list {
  display: grid;
  gap: 10px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.process-step {
  display: grid;
  grid-template-columns: 24px minmax(0, 1fr);
  gap: 9px;
  min-width: 0;
}

.process-step-marker {
  width: 24px;
  height: 24px;
  display: inline-grid;
  place-items: center;
  border: 1px solid var(--line-2, rgba(28, 25, 21, .045));
  border-radius: 8px;
  color: var(--slm-muted, var(--text-3));
  background: var(--slm-surface-muted, rgba(248, 251, 255, .72));
}

.process-step.state-done .process-step-marker {
  color: var(--ok, #5a7a4a);
  background: var(--ok-soft, #eef3ea);
}

.process-step.state-now .process-step-marker {
  color: var(--slm-brand, var(--hero));
  background: var(--slm-brand-soft, var(--teal-soft));
}

.process-step strong {
  color: var(--slm-ink, var(--text));
  font-size: 13px;
  font-weight: 690;
  line-height: 1.35;
}

.process-step p {
  margin: 3px 0 0;
  color: var(--slm-ink-soft, var(--text-2));
  font-size: 12.5px;
  line-height: 1.6;
}

.process-prediction {
  display: grid;
  grid-template-columns: 82px minmax(84px, .32fr) minmax(0, 1fr);
  gap: 12px;
  align-items: start;
  min-width: 0;
  padding: 10px 0;
  border-top: 1px solid var(--line-2, rgba(28, 25, 21, .045));
}

.process-prediction:first-child {
  border-top: 0;
  padding-top: 0;
}

.process-prediction span {
  color: var(--slm-muted, var(--text-3));
  font-size: 12px;
  font-weight: 650;
  line-height: 1.5;
}

.process-prediction strong {
  color: var(--slm-brand-deep, var(--hero-2));
  font-size: 13px;
  font-weight: 720;
  line-height: 1.45;
}

.process-prediction p {
  margin: 0;
  color: var(--slm-ink-soft, var(--text-2));
  font-size: 12.5px;
  line-height: 1.6;
}

.process-workitems {
  padding: 18px 20px 20px;
  border-top: 1px solid var(--line-2, rgba(28, 25, 21, .045));
}

.process-table-wrap {
  overflow-x: auto;
  border: 1px solid var(--line-2, rgba(28, 25, 21, .045));
  border-radius: 12px;
}

.process-work-table {
  width: 100%;
  border-collapse: collapse;
  table-layout: fixed;
}

.process-work-table th,
.process-work-table td {
  padding: 11px 12px;
  border-bottom: 1px solid var(--line-2, rgba(28, 25, 21, .045));
  text-align: left;
  vertical-align: top;
}

.process-work-table th {
  display: table-cell;
  background: var(--slm-surface-muted, rgba(248, 251, 255, .72));
  color: var(--slm-muted, var(--text-3));
}

.process-work-table td {
  color: var(--slm-ink-soft, var(--text-2));
  font-size: 12.5px;
  line-height: 1.55;
}

.process-work-table tbody tr:last-child td {
  border-bottom: 0;
}

.process-work-table th:nth-child(1),
.process-work-table td:nth-child(1) {
  width: 19%;
}

.process-work-table th:nth-child(2),
.process-work-table td:nth-child(2) {
  width: 35%;
}

.process-work-table th:nth-child(3),
.process-work-table td:nth-child(3) {
  width: 16%;
}

.process-work-table th:nth-child(4),
.process-work-table td:nth-child(4) {
  width: 14%;
}

.process-work-table th:nth-child(5),
.process-work-table td:nth-child(5) {
  width: 16%;
}

.process-work-table td strong {
  display: block;
  margin-top: 4px;
  color: var(--slm-ink, var(--text));
  font-size: 13px;
  font-weight: 700;
  line-height: 1.4;
}

.process-work-table td em {
  display: block;
  margin-top: 4px;
  color: var(--slm-muted, var(--text-3));
  font-size: 11.5px;
  font-style: normal;
}

.process-status-chip {
  min-height: 24px;
  display: inline-flex;
  align-items: center;
  padding: 0 8px;
  border: 1px solid var(--line-2, rgba(28, 25, 21, .045));
  border-radius: 8px;
  background: var(--slm-surface-muted, rgba(248, 251, 255, .72));
  font-size: 11.5px;
  font-weight: 680;
  line-height: 1;
}

.process-row-action {
  height: 42px !important;
  min-height: 42px !important;
  display: inline-flex !important;
  align-items: center;
  justify-content: center;
  padding: 0 12px;
  border: 1px solid rgba(0, 110, 230, .22);
  border-radius: 8px;
  background: var(--slm-brand, var(--hero));
  color: #fff;
  font-size: 12px;
  font-weight: 700;
  white-space: nowrap;
  transition: transform .16s var(--ease, ease), background .16s var(--ease, ease), border-color .16s var(--ease, ease);
}

.process-row-action:hover,
.process-row-action:focus-visible {
  background: var(--slm-brand-deep, var(--hero-2));
  border-color: var(--slm-brand-deep, var(--hero-2));
}

.process-row-action:active {
  transform: scale(.98);
}

.process-next {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 300px;
  gap: 22px;
  padding: 18px 20px 20px;
  border-top: 1px solid var(--line-2, rgba(28, 25, 21, .045));
  background: var(--slm-surface-muted, rgba(248, 251, 255, .72));
}

.process-next p {
  margin: 0 0 12px;
  color: var(--slm-ink-soft, var(--text-2));
  font-size: 12.5px;
  line-height: 1.65;
}

.process-next-list {
  counter-reset: processNext;
}

.process-next-list li {
  position: relative;
  min-height: 28px;
  padding-left: 30px;
  color: var(--slm-ink-soft, var(--text-2));
  font-size: 12.5px;
  line-height: 1.6;
}

.process-next-list li::before {
  counter-increment: processNext;
  content: counter(processNext);
  position: absolute;
  left: 0;
  top: 1px;
  width: 20px;
  height: 20px;
  display: grid;
  place-items: center;
  border-radius: 8px;
  background: var(--slm-surface, #fff);
  color: var(--slm-brand-deep, var(--hero-2));
  font-family: var(--font-num, inherit);
  font-size: 11px;
  font-weight: 760;
}

.process-safeguards {
  display: grid;
  align-content: start;
  gap: 10px;
  padding: 12px;
  border: 1px solid var(--line-2, rgba(28, 25, 21, .045));
  border-radius: 12px;
  background: var(--slm-surface, #fff);
}

.process-safeguards div {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.process-safeguards span {
  min-height: 26px;
  display: inline-flex;
  align-items: center;
  padding: 0 8px;
  border: 1px solid var(--line-2, rgba(28, 25, 21, .045));
  border-radius: 8px;
  color: var(--slm-ink-soft, var(--text-2));
  background: var(--slm-surface-muted, rgba(248, 251, 255, .72));
  font-size: 11.5px;
  font-weight: 620;
}

.answer-process .process-actions {
  margin-top: 2px !important;
}

.answer-process .process-sources {
  margin-top: 0 !important;
  border-top-color: var(--line-2, rgba(28, 25, 21, .045)) !important;
}

@media (max-width: 1080px) {
  .process-hero,
  .process-main-grid,
  .process-next {
    grid-template-columns: 1fr;
  }

  .process-freshness {
    width: 100%;
  }

  .process-run {
    border-right: 0;
    border-bottom: 1px solid var(--line-2, rgba(28, 25, 21, .045));
  }

  .process-metrics {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .process-metric:nth-child(2n) {
    border-right: 0;
  }
}

@media (max-width: 720px) {
  .answer-process .process-hd {
    padding: 0 !important;
  }

  .process-shell {
    border-radius: 12px;
  }

  .process-hero,
  .process-run,
  .process-predictions,
  .process-workitems,
  .process-next {
    padding: 15px !important;
  }

  .process-hero h2 {
    font-size: 19px;
  }

  .process-metrics {
    grid-template-columns: 1fr;
  }

  .process-metric,
  .process-metric:nth-child(2n) {
    border-right: 0;
    border-bottom: 1px solid var(--line-2, rgba(28, 25, 21, .045));
  }

  .process-metric:last-child {
    border-bottom: 0;
  }

  .process-prediction {
    grid-template-columns: 1fr;
    gap: 4px;
  }

  .process-table-wrap {
    overflow: visible;
  }

  .process-work-table,
  .process-work-table thead,
  .process-work-table tbody,
  .process-work-table tr,
  .process-work-table td {
    display: block;
    width: 100%;
  }

  .process-work-table thead {
    display: none;
  }

  .process-work-table tr {
    padding: 13px 12px;
    border-bottom: 1px solid var(--line-2, rgba(28, 25, 21, .045));
  }

  .process-work-table tr:last-child {
    border-bottom: 0;
  }

  .process-work-table td {
    min-width: 0;
    padding: 0 0 9px;
    border-bottom: 0;
  }

  .process-work-table td:last-child {
    padding-bottom: 0;
  }

  .process-work-table td::before {
    content: attr(data-label);
    display: block;
    margin-bottom: 3px;
    color: var(--slm-muted, var(--text-3));
    font-size: 11px;
    font-weight: 680;
    line-height: 1.3;
  }

  .process-row-action {
    width: 100%;
  }

  .process-safeguards div {
    display: grid;
    grid-template-columns: 1fr;
  }
}

/* ai222 final knowledge overrides */
.workspace-page-knowledge:not(.management-page) {
  padding-top: clamp(28px, 4.4vh, 52px) !important;
}

.workspace-page-knowledge .workspace-page-head,
.workspace-knowledge-workspace {
  max-width: 1120px !important;
  margin-left: auto !important;
  margin-right: auto !important;
}

.workspace-knowledge-workspace {
  width: min(1120px, calc(100vw - 360px)) !important;
}

.workspace-page-knowledge .workspace-page-head {
  margin-bottom: 24px !important;
}

.workspace-knowledge-toolbar label {
  min-height: 70px !important;
  border-color: rgba(20, 80, 160, .14) !important;
  border-radius: 22px !important;
  background:
    radial-gradient(circle at 92% 16%, rgba(120, 172, 255, .18), transparent 30%),
    linear-gradient(135deg, rgba(255, 255, 255, .82), rgba(247, 251, 255, .58)) !important;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .9), 0 22px 64px rgba(35, 88, 158, .08) !important;
  backdrop-filter: blur(20px) saturate(1.18) !important;
  -webkit-backdrop-filter: blur(20px) saturate(1.18) !important;
}

.workspace-file-grid {
  display: grid !important;
  grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
  gap: 14px !important;
}

.workspace-file-card {
  border-color: rgba(30, 73, 125, .08) !important;
  border-radius: 20px !important;
  background:
    radial-gradient(circle at 100% 0%, rgba(124, 172, 255, .14), transparent 34%),
    linear-gradient(135deg, rgba(255, 255, 255, .78), rgba(248, 251, 255, .54)) !important;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .85) !important;
  backdrop-filter: blur(18px) saturate(1.18) !important;
  -webkit-backdrop-filter: blur(18px) saturate(1.18) !important;
}

.workspace-file-card:hover,
.workspace-file-card.is-on {
  border-color: rgba(0, 102, 255, .2) !important;
  background:
    radial-gradient(circle at 100% 0%, rgba(92, 147, 255, .18), transparent 36%),
    linear-gradient(135deg, rgba(255, 255, 255, .9), rgba(245, 250, 255, .68)) !important;
}

.workspace-kb-drawer {
  background:
    radial-gradient(circle at 100% 0%, rgba(126, 175, 255, .22), transparent 36%),
    linear-gradient(150deg, rgba(255, 255, 255, .86), rgba(247, 251, 255, .72)) !important;
  box-shadow: 0 28px 90px rgba(18, 44, 92, .18), inset 0 1px 0 rgba(255, 255, 255, .88) !important;
  backdrop-filter: blur(30px) saturate(1.18) !important;
  -webkit-backdrop-filter: blur(30px) saturate(1.18) !important;
}

@media (max-width: 1080px) {
  .workspace-knowledge-workspace {
    width: min(100%, calc(100vw - 320px)) !important;
  }

  .workspace-file-grid {
    grid-template-columns: 1fr !important;
  }
}

@media (max-width: 720px) {
  .workspace-knowledge-workspace {
    width: 100% !important;
  }
}

/* ai226 workspace polish */
@media (min-width: 721px) {
  .workspace-page:not(.workspace-page-daily) {
    padding-top: clamp(22px, 3.2vh, 42px) !important;
  }

  .workspace-page:not(.workspace-page-daily) .workspace-page-head {
    margin-bottom: 22px !important;
  }

  .workspace-page:not(.workspace-page-daily) .workspace-page-head h1 {
    font-size: clamp(30px, 2.1vw, 38px) !important;
    font-weight: 760 !important;
    letter-spacing: -0.01em !important;
  }

  .side-nav {
    border-top: 0 !important;
  }

  .side-history {
    border-top: 0 !important;
  }

  .workspace-compact-line em {
    display: none !important;
  }

  .workspace-customer-workspace {
    width: min(1120px, calc(100vw - 392px)) !important;
    max-width: 1120px !important;
    margin-inline: auto !important;
  }

  .workspace-customer-waterfall {
    grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
    gap: 20px !important;
    align-items: start !important;
  }

  .workspace-customer-card,
  .workspace-customer-card.tone-danger,
  .workspace-customer-card.tone-warn,
  .workspace-customer-card.tone-info,
  .workspace-customer-card.tone-safe,
  .workspace-customer-card.tone-ok {
    position: relative !important;
    isolation: isolate !important;
    min-height: 0 !important;
    padding: 18px 18px 16px !important;
    overflow: hidden !important;
    border: 1px solid rgba(197, 212, 233, .38) !important;
    border-radius: 24px !important;
    background:
      radial-gradient(circle at 14% 0%, rgba(255, 255, 255, .88), rgba(255, 255, 255, 0) 38%),
      linear-gradient(180deg, rgba(255, 255, 255, .76), rgba(247, 251, 255, .56)) !important;
    box-shadow:
      inset 0 1px 0 rgba(255, 255, 255, .9),
      0 18px 54px rgba(27, 55, 96, .045) !important;
    cursor: pointer !important;
    backdrop-filter: blur(24px) saturate(1.16) !important;
    -webkit-backdrop-filter: blur(24px) saturate(1.16) !important;
    transition: transform 180ms ease, border-color 180ms ease, background 180ms ease;
  }

  .workspace-customer-card:hover {
    transform: translateY(-1px) !important;
    border-color: rgba(90, 146, 232, .26) !important;
    background:
      radial-gradient(circle at 14% 0%, rgba(255, 255, 255, .96), rgba(255, 255, 255, 0) 40%),
      linear-gradient(180deg, rgba(255, 255, 255, .9), rgba(247, 251, 255, .66)) !important;
  }

  .workspace-customer-card::before {
    content: "" !important;
    position: absolute !important;
    inset: 0 0 auto !important;
    height: 1px !important;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, .92), transparent) !important;
    pointer-events: none !important;
  }

  .workspace-customer-top {
    display: grid !important;
    grid-template-columns: 46px minmax(0, 1fr) !important;
    gap: 13px !important;
    align-items: center !important;
  }

  .workspace-customer-avatar {
    width: 46px !important;
    height: 46px !important;
    border-radius: 16px !important;
    font-size: 18px !important;
    font-weight: 740 !important;
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, .85) !important;
  }

  .workspace-customer-avatar.tone-danger {
    color: var(--signal-rose, #d94862) !important;
    background: linear-gradient(180deg, rgba(255, 244, 247, .96), rgba(255, 248, 250, .68)) !important;
  }

  .workspace-customer-avatar.tone-warn {
    color: var(--signal-amber, #c68116) !important;
    background: linear-gradient(180deg, rgba(255, 249, 236, .96), rgba(255, 252, 244, .68)) !important;
  }

  .workspace-customer-avatar.tone-info {
    color: var(--brand-blue, #006ee6) !important;
    background: linear-gradient(180deg, rgba(239, 247, 255, .96), rgba(248, 252, 255, .68)) !important;
  }

  .workspace-customer-avatar.tone-safe,
  .workspace-customer-avatar.tone-ok {
    color: var(--signal-teal, #139a7a) !important;
    background: linear-gradient(180deg, rgba(238, 253, 248, .96), rgba(248, 255, 252, .68)) !important;
  }

  .workspace-customer-title span {
    display: block !important;
    margin: 0 0 4px !important;
    color: rgba(82, 100, 126, .66) !important;
    font-size: 11px !important;
    font-weight: 620 !important;
    line-height: 1.2 !important;
  }

  .workspace-customer-title strong {
    color: var(--slm-ink, #172238) !important;
    font-size: 17px !important;
    font-weight: 760 !important;
    line-height: 1.22 !important;
    letter-spacing: -0.004em !important;
  }

  .workspace-customer-title p {
    margin-top: 4px !important;
    color: rgba(82, 100, 126, .66) !important;
    font-size: 12px !important;
    font-weight: 520 !important;
  }

  .workspace-customer-tags {
    display: flex !important;
    flex-wrap: wrap !important;
    gap: 6px !important;
    margin-top: 14px !important;
  }

  .workspace-customer-tags .workspace-pill,
  .workspace-pill {
    height: 22px !important;
    padding: 0 8px !important;
    border-radius: 999px !important;
    font-size: 11px !important;
    font-weight: 560 !important;
    letter-spacing: 0 !important;
    box-shadow: none !important;
  }

  .workspace-pill.tone-danger {
    color: var(--signal-rose, #d94862) !important;
    background: rgba(255, 245, 247, .78) !important;
    border-color: rgba(217, 72, 98, .22) !important;
  }

  .workspace-pill.tone-warn {
    color: var(--signal-amber, #c68116) !important;
    background: rgba(255, 249, 236, .78) !important;
    border-color: rgba(198, 129, 22, .22) !important;
  }

  .workspace-pill.tone-info,
  .workspace-pill.tone-soft {
    color: var(--brand-blue, #006ee6) !important;
    background: rgba(239, 247, 255, .78) !important;
    border-color: rgba(0, 110, 230, .16) !important;
  }

  .workspace-pill.tone-safe,
  .workspace-pill.tone-ok {
    color: var(--signal-teal, #139a7a) !important;
    background: rgba(239, 253, 248, .78) !important;
    border-color: rgba(19, 154, 122, .18) !important;
  }

  .workspace-customer-flow {
    display: grid !important;
    grid-template-columns: minmax(0, 1fr) !important;
    gap: 7px !important;
    margin: 16px 0 0 !important;
    padding: 14px 0 0 !important;
    border-top: 1px solid rgba(214, 224, 238, .58) !important;
    border-radius: 0 !important;
    background: transparent !important;
  }

  .workspace-customer-flow p {
    display: inline-flex !important;
    align-items: center !important;
    gap: 7px !important;
    margin: 0 !important;
    color: rgba(85, 104, 132, .68) !important;
    font-size: 11px !important;
    font-weight: 650 !important;
    line-height: 1 !important;
  }

  .workspace-next-icon {
    display: inline-grid !important;
    width: 20px !important;
    height: 20px !important;
    place-items: center !important;
    border: 1px solid rgba(126, 177, 255, .2) !important;
    border-radius: 8px !important;
    color: var(--brand-blue, #006ee6) !important;
    background: linear-gradient(180deg, rgba(242, 248, 255, .95), rgba(255, 255, 255, .6)) !important;
  }

  .workspace-customer-flow strong {
    display: block !important;
    color: var(--slm-ink, #172238) !important;
    font-size: 14px !important;
    font-weight: 720 !important;
    line-height: 1.55 !important;
    letter-spacing: 0 !important;
  }

  .workspace-customer-reason {
    margin-top: 12px !important;
    padding: 10px 12px !important;
    border: 1px solid rgba(224, 232, 244, .58) !important;
    border-radius: 16px !important;
    color: rgba(75, 92, 118, .72) !important;
    background:
      linear-gradient(180deg, rgba(247, 251, 255, .76), rgba(255, 255, 255, .46)) !important;
    font-size: 12.5px !important;
    line-height: 1.55 !important;
  }

  .workspace-customer-meta {
    display: flex !important;
    justify-content: space-between !important;
    gap: 12px !important;
    margin-top: 12px !important;
    padding-top: 12px !important;
    border-top: 1px solid rgba(214, 224, 238, .52) !important;
    color: rgba(86, 104, 130, .72) !important;
    font-size: 12px !important;
    font-weight: 560 !important;
  }

  .workspace-customer-meta span:last-child {
    color: rgba(78, 95, 122, .55) !important;
  }

  .workspace-service-workspace,
  .workspace-team-workspace,
  .workspace-business-workspace {
    width: min(1220px, calc(100vw - 392px)) !important;
    max-width: 1220px !important;
    margin-inline: auto !important;
  }

  .workspace-team-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
    gap: 18px !important;
  }

  .workspace-staff-card,
  .workspace-staff-card.tone-danger,
  .workspace-staff-card.tone-warn,
  .workspace-staff-card.tone-info,
  .workspace-staff-card.tone-safe {
    min-height: 0 !important;
    padding: 20px !important;
    border: 1px solid rgba(197, 212, 233, .38) !important;
    border-radius: 24px !important;
    background:
      radial-gradient(circle at 12% 0%, rgba(255, 255, 255, .88), transparent 40%),
      linear-gradient(180deg, rgba(255, 255, 255, .78), rgba(248, 251, 255, .56)) !important;
    box-shadow:
      inset 0 1px 0 rgba(255, 255, 255, .9),
      0 16px 48px rgba(27, 55, 96, .04) !important;
    backdrop-filter: blur(22px) saturate(1.14) !important;
    -webkit-backdrop-filter: blur(22px) saturate(1.14) !important;
  }

  .workspace-staff-card:hover {
    transform: translateY(-1px) !important;
    border-color: rgba(90, 146, 232, .24) !important;
  }

  .workspace-staff-top img {
    width: 48px !important;
    height: 48px !important;
    border-radius: 17px !important;
  }

  .workspace-staff-top .workspace-pill {
    margin-left: auto !important;
  }

  .workspace-staff-cue {
    width: 28px !important;
    height: 28px !important;
    border-radius: 999px !important;
    background: rgba(245, 249, 255, .7) !important;
  }

  .workspace-staff-load i {
    height: 6px !important;
    border-radius: 999px !important;
    background: rgba(226, 235, 247, .78) !important;
  }

  .workspace-staff-load i::before {
    border-radius: inherit !important;
  }

  .workspace-staff-next {
    border: 1px solid rgba(224, 232, 244, .55) !important;
    border-radius: 16px !important;
    background: rgba(248, 251, 255, .58) !important;
  }

  .workspace-business-workspace {
    width: min(1240px, calc(100vw - 392px)) !important;
    max-width: 1240px !important;
  }

  .workspace-business-diagnosis,
  .workspace-kpi-card,
  .workspace-funnel-panel,
  .workspace-trend-panel,
  .workspace-ai-cause-panel {
    border-color: rgba(197, 212, 233, .38) !important;
    border-radius: 24px !important;
    background:
      radial-gradient(circle at 12% 0%, rgba(255, 255, 255, .88), transparent 38%),
      linear-gradient(180deg, rgba(255, 255, 255, .78), rgba(248, 251, 255, .56)) !important;
    box-shadow:
      inset 0 1px 0 rgba(255, 255, 255, .9),
      0 16px 48px rgba(27, 55, 96, .04) !important;
    backdrop-filter: blur(22px) saturate(1.14) !important;
    -webkit-backdrop-filter: blur(22px) saturate(1.14) !important;
  }

  .workspace-kpi-grid {
    gap: 12px !important;
  }

  .workspace-kpi-card {
    min-height: 96px !important;
    padding: 16px !important;
  }

  .workspace-business-panels {
    grid-template-columns: minmax(0, .9fr) minmax(0, 1.1fr) minmax(0, .95fr) !important;
    gap: 16px !important;
  }

  .workspace-funnel-panel,
  .workspace-trend-panel,
  .workspace-ai-cause-panel {
    min-height: 0 !important;
    padding: 20px !important;
  }

  .workspace-ai-cause-panel {
    grid-column: auto !important;
  }

  .workspace-trend-bars {
    min-height: 150px !important;
  }

  .workspace-funnel-insights {
    margin-top: 18px !important;
    gap: 10px !important;
  }

  .workspace-funnel-insights article {
    min-height: 0 !important;
    padding: 12px !important;
    border-radius: 16px !important;
    background: rgba(248, 251, 255, .64) !important;
  }
}

@media (max-width: 1180px) and (min-width: 721px) {
  .workspace-customer-workspace,
  .workspace-service-workspace,
  .workspace-team-workspace,
  .workspace-business-workspace {
    width: min(100%, calc(100vw - 330px)) !important;
  }

  .workspace-business-panels {
    grid-template-columns: minmax(0, 1fr) !important;
  }
}

@media (max-width: 900px) and (min-width: 721px) {
  .workspace-customer-waterfall,
  .workspace-team-grid {
    grid-template-columns: minmax(0, 1fr) !important;
  }

  .workspace-kpi-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr)) !important;
  }
}

@media (max-width: 720px) {
  .workspace-page:not(.workspace-page-daily) {
    padding-top: 18px !important;
  }

  .workspace-customer-workspace,
  .workspace-service-workspace,
  .workspace-team-workspace,
  .workspace-business-workspace {
    width: 100% !important;
  }

  .workspace-customer-waterfall,
  .workspace-team-grid,
  .workspace-business-panels {
    grid-template-columns: minmax(0, 1fr) !important;
    gap: 14px !important;
  }

  .workspace-customer-card {
    min-height: 0 !important;
    padding: 16px !important;
    border-radius: 20px !important;
  }

  .workspace-customer-flow {
    display: block !important;
  }

  .workspace-customer-flow p {
    margin-bottom: 8px !important;
  }

  .workspace-customer-flow strong {
    display: block !important;
  }

  .workspace-customer-meta {
    display: grid !important;
    grid-template-columns: minmax(0, 1fr) !important;
    gap: 4px !important;
  }

  .workspace-kpi-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
  }
}

@media (prefers-reduced-transparency: reduce) {
  .workspace-customer-card,
  .workspace-staff-card,
  .workspace-business-diagnosis,
  .workspace-kpi-card,
  .workspace-funnel-panel,
  .workspace-trend-panel,
  .workspace-ai-cause-panel {
    background: rgba(255, 255, 255, .96) !important;
    backdrop-filter: none !important;
    -webkit-backdrop-filter: none !important;
  }
}

/* ai227 contextual scene search */
.workspace-page:not(.workspace-page-daily) {
  padding-top: clamp(24px, 3.8vh, 46px) !important;
}

.workspace-page:not(.workspace-page-daily) .workspace-page-head {
  margin-bottom: 18px !important;
}

.workspace-scene-search {
  width: min(1220px, calc(100vw - 392px)) !important;
  max-width: 1220px !important;
  margin: 0 auto 22px !important;
  display: grid !important;
  grid-template-columns: minmax(0, 1fr) auto !important;
  align-items: center !important;
  gap: 10px !important;
}

.workspace-scene-search label {
  min-height: 46px !important;
  display: grid !important;
  grid-template-columns: auto minmax(0, 1fr) auto !important;
  align-items: center !important;
  gap: 10px !important;
  padding: 0 12px 0 14px !important;
  border: 1px solid rgba(197, 212, 233, .52) !important;
  border-radius: 999px !important;
  color: rgba(73, 94, 123, .72) !important;
  background:
    radial-gradient(circle at 12% 0%, rgba(255, 255, 255, .92), rgba(255, 255, 255, 0) 42%),
    linear-gradient(180deg, rgba(255, 255, 255, .76), rgba(248, 252, 255, .54)) !important;
  box-shadow:
    inset 0 1px 0 rgba(255, 255, 255, .92),
    0 12px 34px rgba(27, 55, 96, .035) !important;
  backdrop-filter: blur(20px) saturate(1.14) !important;
  -webkit-backdrop-filter: blur(20px) saturate(1.14) !important;
  transition: border-color .16s ease, background .16s ease, box-shadow .16s ease !important;
}

.workspace-scene-search label:focus-within {
  border-color: rgba(9, 111, 242, .28) !important;
  background:
    radial-gradient(circle at 12% 0%, rgba(255, 255, 255, .96), rgba(255, 255, 255, 0) 42%),
    linear-gradient(180deg, rgba(255, 255, 255, .86), rgba(244, 249, 255, .66)) !important;
  box-shadow:
    inset 0 1px 0 rgba(255, 255, 255, .94),
    0 0 0 3px rgba(9, 111, 242, .08),
    0 16px 40px rgba(31, 87, 174, .06) !important;
}

.workspace-scene-search svg {
  color: rgba(9, 111, 242, .76) !important;
  flex: none !important;
}

.workspace-scene-search input {
  width: 100% !important;
  min-width: 0 !important;
  border: 0 !important;
  outline: 0 !important;
  background: transparent !important;
  color: var(--slm-ink, #172238) !important;
  font: inherit !important;
  font-size: 13px !important;
  font-weight: 560 !important;
  letter-spacing: 0 !important;
}

.workspace-scene-search input::placeholder {
  color: rgba(88, 105, 130, .54) !important;
  font-weight: 520 !important;
}

.workspace-scene-clear,
.workspace-scene-submit {
  appearance: none !important;
  border: 0 !important;
  cursor: pointer !important;
  font: inherit !important;
  letter-spacing: 0 !important;
}

.workspace-scene-clear {
  width: 24px !important;
  height: 24px !important;
  display: inline-grid !important;
  place-items: center !important;
  border-radius: 999px !important;
  color: rgba(70, 86, 110, .52) !important;
  background: rgba(238, 244, 251, .72) !important;
}

.workspace-scene-clear:hover {
  color: rgba(18, 32, 54, .78) !important;
  background: rgba(226, 236, 248, .86) !important;
}

.workspace-scene-submit {
  min-height: 42px !important;
  padding: 0 16px !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  border: 1px solid rgba(9, 111, 242, .18) !important;
  border-radius: 999px !important;
  color: #075fd8 !important;
  background:
    linear-gradient(180deg, rgba(255, 255, 255, .86), rgba(240, 247, 255, .68)) !important;
  box-shadow:
    inset 0 1px 0 rgba(255, 255, 255, .9),
    0 12px 28px rgba(31, 87, 174, .045) !important;
  font-size: 12px !important;
  font-weight: 680 !important;
  transition: transform .16s ease, border-color .16s ease, background .16s ease !important;
}

.workspace-scene-submit:hover {
  transform: translateY(-1px) !important;
  border-color: rgba(9, 111, 242, .32) !important;
  background:
    linear-gradient(180deg, rgba(255, 255, 255, .94), rgba(232, 243, 255, .78)) !important;
}

.workspace-scene-submit:active {
  transform: translateY(0) scale(.99) !important;
}

.workspace-scene-empty {
  min-height: 220px !important;
  display: grid !important;
  place-items: center !important;
  align-content: center !important;
  gap: 10px !important;
  padding: 36px !important;
  border: 1px solid rgba(197, 212, 233, .38) !important;
  border-radius: 24px !important;
  text-align: center !important;
  color: rgba(72, 91, 118, .68) !important;
  background:
    radial-gradient(circle at 50% 0%, rgba(255, 255, 255, .9), rgba(255, 255, 255, 0) 44%),
    linear-gradient(180deg, rgba(255, 255, 255, .72), rgba(248, 252, 255, .5)) !important;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .9) !important;
  backdrop-filter: blur(20px) saturate(1.12) !important;
  -webkit-backdrop-filter: blur(20px) saturate(1.12) !important;
}

.workspace-scene-empty > span {
  width: 42px !important;
  height: 42px !important;
  display: inline-grid !important;
  place-items: center !important;
  border: 1px solid rgba(9, 111, 242, .16) !important;
  border-radius: 16px !important;
  color: rgba(9, 111, 242, .78) !important;
  background: rgba(239, 247, 255, .72) !important;
}

.workspace-scene-empty strong {
  color: var(--slm-ink, #172238) !important;
  font-size: 16px !important;
  font-weight: 740 !important;
}

.workspace-scene-empty p {
  max-width: 420px !important;
  margin: 0 !important;
  font-size: 13px !important;
  line-height: 1.7 !important;
}

.workspace-business-question {
  margin-bottom: 16px !important;
  padding: 16px 18px !important;
  border: 1px solid rgba(197, 212, 233, .38) !important;
  border-radius: 22px !important;
  background:
    radial-gradient(circle at 12% 0%, rgba(255, 255, 255, .86), rgba(255, 255, 255, 0) 42%),
    linear-gradient(180deg, rgba(255, 255, 255, .74), rgba(248, 252, 255, .52)) !important;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .9) !important;
  backdrop-filter: blur(20px) saturate(1.12) !important;
  -webkit-backdrop-filter: blur(20px) saturate(1.12) !important;
}

.workspace-business-question span {
  display: inline-flex !important;
  align-items: center !important;
  gap: 7px !important;
  color: rgba(9, 111, 242, .82) !important;
  font-size: 12px !important;
  font-weight: 700 !important;
}

.workspace-business-question strong {
  display: block !important;
  margin-top: 8px !important;
  color: var(--slm-ink, #172238) !important;
  font-size: 18px !important;
  font-weight: 760 !important;
  letter-spacing: 0 !important;
}

.workspace-business-question p {
  margin: 6px 0 0 !important;
  color: rgba(72, 91, 118, .7) !important;
  font-size: 13px !important;
  line-height: 1.65 !important;
}

.workspace-service-node button {
  min-height: 28px !important;
  justify-self: start !important;
  margin-top: 12px !important;
  padding: 0 10px !important;
  border: 1px solid rgba(9, 111, 242, .16) !important;
  border-radius: 999px !important;
  color: rgba(8, 92, 205, .88) !important;
  background: rgba(241, 247, 255, .56) !important;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .82) !important;
  font-size: 12px !important;
  font-weight: 650 !important;
}

.workspace-service-node button:hover {
  transform: none !important;
  border-color: rgba(9, 111, 242, .28) !important;
  background: rgba(232, 243, 255, .76) !important;
}

@media (max-width: 1180px) and (min-width: 721px) {
  .workspace-scene-search {
    width: min(100%, calc(100vw - 330px)) !important;
  }
}

@media (max-width: 720px) {
  .workspace-scene-search {
    width: 100% !important;
    grid-template-columns: minmax(0, 1fr) !important;
    margin-bottom: 16px !important;
  }

  .workspace-scene-search label {
    min-height: 44px !important;
  }

  .workspace-scene-submit {
    display: none !important;
  }
}

@media (prefers-reduced-transparency: reduce) {
  .workspace-scene-search label,
  .workspace-scene-empty,
  .workspace-business-question {
    background: rgba(255, 255, 255, .96) !important;
    backdrop-filter: none !important;
    -webkit-backdrop-filter: none !important;
  }
}